Reference Manager 12.0.3 update provides Cite While You Write compatibility with Word 2010 (32-bit). Microsoft recommends installing 32-bit Office for both 32-bit and 64-bit operating systems.

Single User version :
It is recommended that you use the auto-updater in Reference Manager. Close all programs and turn off any background software, such as virus protection software. Within Reference Manager, choose "Updates" from the "Help" menu and follow the on-screen prompts.

Alternately, you can download the update (please note that this is a .zip file that contains the .msp update installer). Follow the steps below to run this installer.

1. Click on the Download link below : Download Single User/Workstation 12.0.3 Update. Save the file to your hard drive. Close all programs and turn off any background software, such as virus protection software.
   
   NOTE: Be sure to disable Web publisher within Reference Manager before attempting to update.
   

2. double click on the downloaded Zip file to view the contents. Extract the RM1203Update.msp to your desktop.

3. Double click on the RM1203Update.msp to automatically install update.

Concurrent version :

1. Click on the Download link below : Download Concurrent 12.0.3 Update. Save the file to your hard drive. Close all programs and turn off any background software, such as virus protection software. you can also use "Start Menu -> Programs -> Reference Manager 12 Network -> Update Reference Manager 12 Network" to install the update.
   
   NOTE: Be sure to disable Web Publisher within Reference Manager before attempting to update.

2. Unzip the RM1203NetUpdate.zip file and run the patch installer.